Does Singapore Need So Many Telecommunication Providers?

Viewed by 3,269 Smart Towkays

Does Singapore Need So Many Telecommunication Providers?


Singapore is one of the foremost highly developed and connected countries with its citizens profoundly digitally coupled, devoted users of technology and eager consumers of data. As stated in 2021, wireless broadband reception rate in Singapore was 196.1% while mobile penetration reached 158.8%. Singapore is a fully formed market and an early embracer of new technologies and solutions, displaying world-class ICT infrastructure and a vigorous environment of technological companions.

The Singapore Government plays an important role in driving demand for ICT investments as a source of economic and social development. To achieve this, they have rolled out progressive initiatives such as the Smart Nation initiative, Digital Economy Framework, Digital Government Blueprint and Industry Transformation Map (ITMs). These initiatives aim to make Singapore a Smart Nation by leveraging on digital technologies to improve the lives of citizens, businesses and government agencies.

Moreover, the government has introduced measures to encourage competition in the telecommunication market, such as implementing number portability to allow consumers to switch providers more easily, and allowing new players to enter the market to keep the industry competitive.

Benefits Of Having Multiple Telecommunications Providers

In addition, having a large number of telecommunication providers also means that there is a wider range of services available to consumers. Whether it's high-speed internet, mobile phone plans, or other telecommunications services, there is likely to be a provider that offers exactly what a consumer is looking for. This level of choice and customization is invaluable for many consumers, as it allows them to find a telecommunications solution that meets their specific needs and requirements.

Additionally, having multiple telecommunications providers in Singapore allows for more innovation and development in the industry. With multiple companies working on new technologies and services, the market is constantly evolving and improving. This helps to keep Singapore at the forefront of telecommunications development, which is important for a small nation that is heavily dependent on technology and connectivity.

Singapore is a business-friendly nation, many MNCs have set up their regional headquarters here, having multiple providers allow companies to have more options and flexibility in their communication needs.

Moreover, Singapore has a diverse population, with a mix of ethnic groups and cultures. Having multiple telecommunications providers in the country allows for more diversity in the services and options available, catering to the different needs and preferences of different communities.

However, it's worth noting that too much competition can also lead to a lack of profitability for the providers which could lead to them exiting the market and less options for the consumers. Also, the regulatory body - Infocomm Media Development Authority (IMDA) - plays an important role in ensuring fair competition and protecting the consumers' interests.

Drawbacks Of Having Multiple Telecommunications Providers

While there are certainly benefits to having many telecommunication providers operating in Singapore, there are also some potential drawbacks. One of the main issues is that with so many providers operating in the market, it can be difficult for consumers to compare and choose between them. With each provider offering a different range of products and services, it can be challenging for consumers to determine which provider is the best fit for their needs.

Another potential drawback of having so many telecommunication providers is that it can lead to a fragmented market. With each provider only serving a small portion of the population, it can be challenging for providers to achieve economies of scale and offer their services at lower prices. In addition, with so many providers operating in the market, it can be difficult for providers to differentiate themselves and stand out from the crowd.

Confusion: With multiple telecommunications providers in Singapore, customers may find it difficult to choose which provider to go with, as they may not be familiar with the different plans and services offered by each provider.

List of Telecommunications Providers in Singapore

Singapore is home to various telecommunications providers, including mobile network operators, internet service providers, and more. Some of the top providers in the country include Singtel, StarHub, and M1. These providers offer various services, including voice and data plans, broadband services, and more.

Regarding market share, Singtel is currently the largest telecommunications provider in Singapore, followed by StarHub and M1. However, it's important to note that smaller providers are also gaining traction in the market, offering more specialized services to niche segments. Here is the list of all telecommunications providers in Singapore:

Mobile Network Operators:

Singtel (includes sub-brand GOMO and Heya)

StarHub (includes sub-brand giga!)

M1 (includes sub-brand M1 Maxx)

SIMBA (formerly TPG Singapore)

Virtual Network Operators:

CMLink SG (on Singtel's network)

VIVIFI (on Singtel's network)

Zero1 (on Singtel's network)

ZYM Mobile (on Singtel's network)

redONE (on StarHub's network)

MyRepublic Mobile (on M1's network; on StarHub's network for 5G plans)

Changi Mobile (on M1's network)

Circles.Life (on M1's network)

Geenet mobile (on M1's network)

Gorilla Mobile (on M1's network)

ZΩH (on M1's network)


GRID Communications (iDEN network)

Possible Solutions To Address Disadvantages

So, does Singapore need so many telecommunication providers? While there are certainly both pros and cons to having a large number of providers operating in the market, it can be argued that the benefits outweigh the drawbacks. With a highly competitive market leading to lower prices and more advanced products and services, as well as a wider range of choice for consumers, it is clear that having many telecommunication providers is a positive for both consumers and the industry as a whole.

Market Overview

The Singapore telecom market is highly competitive, with several players offering a wide range of services, including mobile, fixed-line, and broadband services. The mobile segment accounts for the majority of the market share, driven by the increasing demand for high-speed data services and the growing adoption of smartphones.

The government of Singapore has been investing heavily in the development of the country's telecom infrastructure, which has resulted in the availability of advanced and reliable telecom services. The country has one of the highest broadband penetration rates in the world, and the government is focusing on further improving the broadband infrastructure to support the growth of digital services.

Major Players

The Singapore telecom market is dominated by three major players: Singtel, StarHub, and M1. These companies offer a wide range of services, including mobile, fixed-line, and broadband services. Singtel is the largest player in the market, with a significant share of the mobile and fixed-line segments. StarHub and M1 are also major players in the market, offering competitive services to customers.

Market Trends

The Singapore telecom market is characterized by a number of trends, including the growing adoption of 4G and 5G services, the increasing demand for high-speed data services, and the growing popularity of OTT (over-the-top) services. The government is also promoting the adoption of digital services, which is expected to drive the growth of the telecom market in the coming years.

Growth Opportunities

The Singapore telecom market offers several growth opportunities, including the increasing demand for high-speed data services, the growing adoption of digital services, and the increasing demand for IoT (internet of things) services. The government's focus on promoting the adoption of digital services and improving the broadband infrastructure is expected to provide a boost to the market in the coming years.

Market Outlook

The Singapore telecom market is expected to continue its growth in the coming years, driven by advancements in technology and the increasing demand for better connectivity. The growing adoption of digital services and the increasing demand for high-speed data services are expected to be the major drivers of growth in the market. The government's focus on improving the broadband infrastructure and promoting the adoption of digital services is also expected to provide a boost to the market in the coming years.


In conclusion, the telecommunications industry in Singapore is rapidly growing, with a total of several providers offering mobile services, internet services, and landline services. When choosing a telecommunications provider, it is important to consider factors such as coverage, speed, price, and customer service. With the right provider, you can enjoy the benefits of high-quality telecommunications services in Singapore.

Read also: How SMEs and Business Owners can Benefit from an Enterprise Mobile Plan

Read also: New Advances in Web Browsing To Give Internet Companies Rude Awakening

Read also: Everything You Need To Know About Business Broadband in Singapore 2021 Edition



Got a Question?

WhatsApp Us, Our Friendly Team will get back to you asap :)

Share with us your thoughts by leaving a comment below!

Stay updated with the latest business news and help one another become Smarter Towkays. Subscribe to our Newsletter now!

UPDATED AS OF 10 Dec 2023
Lowest Business Banking Facilities
Lowest SME Working Capital Loan (WCL) Rate
Per year
Lowest Business Term Loan Rate
Per year
Lowest Home Loan Rate
Per year
Lowest P2P Biz Loan Rate
Per month
Lowest Commercial Property Rate
Per year

Find the Best Loans, Insurance & Credit Cards

Get Our Weekly Newsletter

We value your privacy. We never share your email with 3rd parties. Unsubscribe at any time.